How to get FTTP

Hampshire County Council is rolling out superfast broadband to as many people as possible and we’re delighted to let you know that we have tested your connection and you should now be able to order ultrafast broadband. 

It is not automatic – you still have to find a package and price that suits you. 

Step 1: Type in your postcode 

Go to the Openreach website and enter your postcode into the box. 

This gives you the predicted internet speeds at your property. 

You should be able to get 100Mbps or more (ultrafast speeds). if this is the case, stay on this website and go to step 2. 

Step 2: Compare packages and prices 

Go to 'Click here to see a list of home broadband providers' to get a list of suppliers that offer FTTP broadband packages.  

Please note, the provider you are with may not offer FTTP services – check the link above to see if they are listed as a provider. 

As full-fibre networks become more prevalent in the UK, there is likely to be an increase in the number of suppliers who provide for FTTP connections. 

Why go ultrafast? 

Ultrafast broadband can make everyday activities quicker and easier. Benefits include: 

  • No buffering while streaming TV/films and gaming 

  • The ability to use several devices at once with no interference 

  • More reliable internet connections – for working or learning from home 

  • Quicker online shopping, banking and more 

What’s stopping you? 

Concern: It’s too expensive

Reality: It could be cheaper or similar to your current contract 

Sometimes older standard broadband packages are outdated and more costly than new superfast broadband packages. Shop around – check the provider list on the Openreachwebsite and use a comparison checker to find the best deal for you. 

Concern: I’m tied into a contract 

Reality: Many people are unaware of when their contracts expire

Check your contract. If you can’t find it, call your provider who should be able to tell you when your contract expires. If you do decide to change providers, you only have to notify the company you wish to move to as they will make it all happen. 

Concern: I won’t get the speeds I’m promised

Reality: This won’t be the case from March 2019 

In the future, internet service providers will have to give a minimum guaranteed speed at the point of sale. This will make it a lot easier to know what to expect. In the meantime, see the Which.co.uk guide (details below) for advice. 

A guide to better broadband  

The independent consumer guide, Which.co.ukhas a useful guide to help with lots of broadband issues, from how to change providers to boosting your broadband speeds. 

What type of connection do I have? 

You have a Wholesale Broadband Connect FTTP Service (WBC FTTP).  

This is FTTP which has been installed to the distribution point outside your house by Openreach and you just need an engineer to complete the installation for you (which may include a connection fee).  

Note, this is not the same as FTTPoD (On Demand) which would require installation of a full FTTP service to your house. You do not need this you already have WBC FTTP. 

Register here to keep updated 

Register with us to be kept up-to-date with broadband developments in your area. We will let you know if there are any further upgrades that you will benefit from.

  • Hampshire Superfast Broadband collects information about you for in order to provide you with updates about Superfast Broadband in your area.
  • The personal data you provide will be treated in accordance with UK Data Protection Legislation. We will use the information to notify you of changes to the Broadband provision within your area.
  • We will keep your personal information until the Hampshire Superfast Broadband programme is completed.
  • The legal basis for our use of this information is ‘Consent for specific purposes of processing’
  • You have some legal rights in respect of the personal information we collect from you. Please see our Data Protection website page for further details.
  • You can contact the County Council’s Data Protection Officer at data.protection@hants.gov.uk.
  • If you have a concern about the way we are collecting or using your personal data, you should raise your concern with us in the first instance or directly to the Information Commissioner’s Office at https://ico.org.uk/concerns/.

Find out when Superfast Broadband is coming to your area

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