Please note: this project won't physically connect you to the new improved broadband service. Our project provides the technology and infrastructure that will allow local residents and businesses to sign up for the service via a choice of Internet Service Providers. Your broadband speeds won't improve automatically, you must upgrade to the new speeds via a choice of Internet Service providers.
Follow our simple step by step guide on how to get Superfast Broadband.
Step 1 - Is it avaliable in my area?
Step 2 - Choose the best service
To connect to Superfast Broadband, contact your current Internet Service Provider to upgrade to the new speeds. Until an upgrade is purchased your speeds will not improve. It might be a good idea to compare prices online from a range of providers to find out what offers are avaliable before choosing a service that best suits your needs.
A list of providers can be found on the Connected Counties website, http://www.connectedcounties.org/#providers.
Step 3 - Place your order
Once you’re happy with your choice of contract, contact the broadband provider directly to sign-up and arrange installation.
Service not available?
The speeds received at your property are dependent upon the distance of your property from the newly enabled superfast broadband cabinet. Typically, properties must be within a 1200 m line length of the cabinet to receive superfast speeds (24 Mbps or above); the closer your property to the cabinet, the better your speeds will be. Beyond 1200m there is speed degradation and if you are located over 2km away from the cabinet it is unlikely you will see an improvement in your speeds. You can view a list of upgraded cabinets here.
A property may not receive superfast speeds (24 Mbps or above) but may see a good uplift in speeds, for example from 1 Mbps to 20 Mbps. Speeds of this kind are plenty for usual online activities such as streaming iPlayer or Netflix, online shopping and banking and sending and recieving emails and files.
If superfast broadband is not avaliable to you, you may fall into the final 2.6% of premises in Hampshire for whom there is no funding or plans to connect to at the moment. You can read more about the final 2.6% here. Register with us via the postcode checker to stay informed about funding avaliability.
Register your interest
If Superfast Broadband is not currently available in your area, register with us via the postcode checker on the home page.